ISO 9001 was first introduced in 1987 and requires organisations to meet the needs of customers and other stakeholders while meeting statutory and regulatory requirements related to a product or service. Certified organisations have a quality management system in place to ensure consistency and improvement, leading to high levels of performance and customer satisfaction.
ISO 27001 is designed help establish and maintain an effective information management system, using a continual improvement approach. It implements Organisation for Economic Cooperation and Development principles, governing security of information and network systems.
In practice that means we have procedures, policies and structures in place to ensure data security and governance as well as a consistent level of customer service. Certified organisations are committed to continuous improvement and are assessed by an external third party annually to ensure progress is being maintained. We maintain both an ISO 9001 certified quality management system and an ISO 27001 certified information security management system.